Vendor-reported figures — source: www.checkbox.ai
Align Technology's legal team relied on a contract lifecycle management (CLM) tool that lacked useful metrics and was not user-friendly, so business users could not self-serve. This pulled the 85+ person legal team away from strategic work to provide manual support, while limited access to IT resources created a bottleneck for implementing new solutions.
After a global assessment and consultation with a legal consulting agency, the team adopted Checkbox, a no-code/low-code platform, so non-technical legal staff could build their own automation tools. The first major deployment was an NDA generation tool built by a non-technical user, alongside an automated intake/triage process and a self-service portal for business users.
Within months of rollout, Align was generating 1,000+ NDAs globally per year, with 400 NDAs drafted in the initial months and turnaround reduced from weeks to days. Legal touchpoints dropped 96% in frequency, only 5-7% of NDAs now require redlining outside the system, and the platform expanded to support LATAM/EMEA liaisons plus litigation, risk, and communications teams.
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