Vendor-reported figures — source: legalsolutions.thomsonreuters.co.uk
Manual work such as checking, listing, or extracting information from large document sets; comparing terms across agreements; and collating materials for disclosure was labour-intensive, slow, and error-prone. Heavy workloads left senior leaders with little capacity for business development and strategic planning. The firm needed a professional-grade legal AI tool rather than a generic product.
After reviewing legal and non-legal AI options and trialling solutions, Manak Solicitors adopted Thomson Reuters CoCounsel. Lawyers use it for administrative and analytical work, including starting interview questions, advice notes, and drafts; flagging clause divergence and contract red flags; uploading large document sets to locate clauses or answer targeted questions; and preparing disclosure lists, chronologies, and case summaries. In one matter, CoCounsel flagged weaknesses in the opposing arguments, enabling early mediation and faster settlement-agreement drafting.
Head of Litigation & Serious Crime Samir Moftah estimates lawyers now spend 60% less time on the tasks for which they use CoCounsel. Mass document reviews are about four times faster, and lawyers typically save three to four hours on report or timeline creation. Clients receive stronger service, lawyers report higher productivity and less stress, and more time goes to billable work and business development.
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