National Life Group reduces contract turnaround time 71% with Contract AI

Without a CLM, National Life Group’s contract creation and management were largely manual and non-standardized, with common provisions sourced from a clause library in a Word document. With most contracts on third-party paper, the legal team struggled to review and approve high volumes that did not follow a standard template. Contract turnaround time was around 90 days, with no visibility into workflows or where bottlenecks occurred, plus heightened risk of manual errors and poor version control.

NLG’s legal and IT teams selected Sirion for a full-lifecycle CLM with post-signature and AI capabilities. The deployment included workflow management with a contract playbook, a centralized searchable repository using AI to extract common terms and provisions, a customizable analytics dashboard, automation of contract authoring (metadata auto-population and real-time prescriptive suggestions), and built-in redlining for third-party negotiations and version control.

Automated workflows reduced contract turnaround time by 71%. Reporting and analytics helped NLG identify bottlenecks and improve processes. Greater visibility and control supported compliance, while reliable contract data improved obligation management and supplier accountability on third-party paper.

• Pairing CLM with AI-driven search, extraction, and authoring automation can sharply cut turnaround when most contracts are on third-party paper
• Workflow analytics are essential to locate bottlenecks when legal review is blamed without visibility into the process
• Cross-functional legal and IT partnership helps ensure the CLM fits both process and technical requirements